Mixed or average reviews - based on 40 Critics

Critic score distribution:
  1. Positive: 11 out of 40
  2. Negative: 2 out of 40
  1. It doesn't redefine the action RPG, but in a genre laden with derivative games, Hellgate is a refreshing concoction that's likely to have enduring appeal. [Dec 2007, p.48]
  2. 86
    Hellgate: London presents a wonderful story set against an artfully designed world but never goes that extra mile to separate it from the masses.
  3. What Hellgate does, it does well – few games have core gameplay this strong. However, it doesn’t venture far outside of the scope of filling an XP bar or finding that next upgrade. The story isn’t much more than a thin excuse to kill demons, and the truly memorable encounters are few and far between. If you like faster-paced combat than you’ll find in the rest of the MMO genre, though, this could be a great fit.
  4. Hellgate: London takes the elements that made the Diablo series classic, and puts them in new, invigorating setting of demonic threat, dark magic and high technology. The fresh world of Hellgate: London is its greatest asset, but sadly the game fails in capitalizing it properly, with quite shoddy plot and generic missions outside the main story. Nevertheless, Hellgate: London is a good action RPG with plenty to enjoy. How the multiplayer system works when the game hits stores will ultimately determine the staying power of the game. [Nov 2007]
  5. It’s no "Diablo 2," yet, but give it time and you’ll be pleasantly surprised by just how much is on offer here. And hey, if nothing else you get to pretend that the demons are Christmas shoppers, which makes slaughtering them just that little bit more fun.
  6. Hellgate: London arrives as an addictive and highly replayable action RPG. [Dec 2007, p.96]
  7. Hellgate is like the first Diablo, just in 3D. If you can live with it's weaknesses and bugs, you will enjoy the usual hunt after better items. But, being done by former Blizzard developers, it could have - and should have - been better.
  8. I enjoyed Hellgate immensely. You have a ton of items to find, lots of fun monsters to kill in the randomized levels and fun bosses to face off with. If you're looking to scratch that pack-rat itch and can put up with the bugs, I'd highly recommend Hellgate.
  9. 79
    If Hellgate: London had appeared on shelves with no hype and no known links to past gaming glories then we'd probably be sat here at the end of the review chatting about how it was a bit of an undiscovered gem that fused FPS sensibilities with Diablo-esque loot collection and character customisation to provide a thoroughly enjoyable, if slightly unpolished, experience. Unfortunately we don't have that luxury and the game's high profile throws niggles like the repetitive level design, the often dull quests and the stability issues into harsh relief.
  10. Hellgate: London is definitely worth the price of admission for the single-player mode, but it would be an incredible bargain if the online mode was of similar quality.
  11. Sure Hellgate: London has many features that are found in the Diablo series but they have not made a Diablo clone. The games could be called kissing cousins but for all its downsides, HG:L can be an addicting experience.
  12. Hellgate's done itself a disservice, because it's hidden some decent fun underneath a dated, linear and difficult-to-love veneer.
  13. Item fiends and "Diablo II" fans will love the complex loot system but most of us will be bored senseless after just a few hours. [Christmas 2007, p.54]
  14. Hellgate: London hooked me, and I think it'll do the same to a lot of other players. But no matter how much I adore its juicy roleplaying sub-systems, I can't get past its wobbly core game. [Dec 2007, p.52]
  15. The game controls easily on the movement front, but breaking in action to press a random button can cause some frustration.
  16. A disappointment. Unfinished, unpolished, monotonous and offering poor value for money with the subscription scheme. Yet it kind of grows on you over time.
  17. Hellgate: London is filled with gorgeous artwork and dripping with atmosphere; it's got a delicious sense of humour and finely tuned combat systems that will be keeping action RPG nuts happy for a long time. Despite this, we've got vast reservations about key aspects of the game; the randomly generated levels feel increasingly hollow, pointless and gimmicky as you progress, the user interface is clunky in some important areas, and there are clearly some hefty bugs here that need patching.
  18. With all its features and the charm from its wicked sense of humor, Hellgate makes for a very entertaining game, but it needs more depth.
  19. 70
    Flagship, despite whatever mistakes it's made with Hellgate, still taps into that addicted-to-loot gland in my cranium, and I am willing to put up with its flaws. It's now a matter of whether you want to put up with its somewhat unpolished nature at the moment, or wait until Flagship possibly smoothes out the warts that its little demon is showing.
  20. Hellgate: London has plenty of neat ideas, but many of them aren't executed as well as you'd like.
  21. All in all, Hellgate is a success in the more revolutionary areas of its gameplay, though more attention could have been paid to the typical action RPG elements that seem to have been taken for granted.
  22. It's a sad conclusion to draw, but Hellgate: London will never be remembered as the role-playing classic it could have been with a little more work and a little less time paying homage to its RPG grandfather.
  23. Hellgate: London does have potential though but it's just not there yet. There's a lot of fixing the needs to be done and a lot of bugs to hammer out.
  24. This is exactly the sort of thing Diablo fans have been waiting for and although there’s little chance that it will change your life, there’s every possibility that it will consume it. [Chrismas 2007, p.126]
  25. The scenery is dull and repetitious, and the monsters are slow and stupid, coming at you a few at a time to be dispatched easily when a serious bull rush might actually cause you some trouble.
  26. If you're a fan of action -RPGs, then by all means add this game to your collection. Just don't expect it to be "Diablo 3." That crown still belongs to "Titan Quest."
  27. All in all, Hellgate: London isn’t the next revolution in Diablo-style gameplay.
  28. It bothers me that it seems to think it’s an update, not a rehash, of the dungeon crawl formula. It bothers me that it could have been so much more. But it is what it is: a good game which doesn’t bother with the bits it thinks we don’t care about. [Jan 2008, p.49]
  29. 68
    An experience that is fun for a few hours but quickly grows repetitive. The stat-driven combat takes the player one step away from the action and the modular levels and peripheral nature of the story keeps players from investing in the world.
  30. Maximum action, minimum story makes it a game you'll only dip in to. [Jan 2008, p.78]
  31. How do you score something that is so hellish (in more than one way) one second and so awesome the next? Hellgate: London probably just needed some extra time in Beta. Maybe pushing for Halloween was too much. I'm in the camp that would rather have a game delayed than have it get over-looked due to technical issues that could've been worked out beforehand.
  32. 66
    For all the twisted, macabre, death-worshiping crap that's found in this game, it only makes sense that the game itself should suffer a terrible fate.
  33. 65
    Hellgate: London is one of this year's biggest disappointments. It had a whole bunch of great ideas, but squandered them with weak execution, a variety of technical issues and a ridiculous subscription model.
  34. 60
    You might get sucked into the online world of competing slayers and level grinding for a while, but the tedium will kill you far quicker than any member of Hell's vast.
  35. 60
    If the development team had poured half the creativity and personality into the setting, character, content or story as they did into the fighting and looting, the game might have become a modern-day classic. Instead, what comes out of this Hellgate often feels a little underwhelming.
  36. It seems to borrow too much, and doesn’t really deliver in terms of an immersive story, hoping that the gameplay itself will be addictive enough to keep an audience captive and paying extra per month.
  37. While World Of Warcraft and its peers provide variety through landscape, Hellgate fails utterly to conjure any motivation to investigate the next instanced dungeon. [Christmas 2007, p.97]
  38. For a game with such promise it’s a shame that it’s sunk into the realm of also-ran.
  39. 40
    Underneath the frustrating instability, behind the graceless chat window, and beyond the procession of NPC dialog boxes, you tickled that deep primordial need to gather more stuff and get stronger. Loot and leveling are the essence of any RPG, and you're equipped to satisfy that jones.
  40. 40
    Online, however, is a broken mess as of launch. In time, you’ll probably be able to add at least a point to our score, but as of right now, you’re better off waiting to jump into this demon-infested version of London.
User Score

Mixed or average reviews- based on 361 Ratings

User score distribution:
  1. Positive: 86 out of 181
  2. Negative: 63 out of 181
  1. Sep 5, 2010
    horrifically underrated game, Hellgate: London is a great game that will provide great fun while playing and provides replay value for thehorrifically underrated game, Hellgate: London is a great game that will provide great fun while playing and provides replay value for the different class types. this game provides an immersive storyline, if sloppily presented. too many people think that visuals and super realistic gameplay mechanics are the most important things in a game nowadays. the game provides great atmosphere if not a bit repetitive, the game does borrow heavily from diablo in the item prefixes and suffixes and upgrade slots and having several randomized maps for each area, and of course always swapping items for better ones and upgrading your character, which is tedious for some, but diablo fans like myself will appreciate it. being able to switch between first and third person gameplay was a nice touch as well. i don't know why the guy below me is complaining about bad interface, i found it very intuitive and smooth. four stars. Full Review »
  2. May 7, 2011
    Great game, released too early. The game is full of unique weapons and gameplay elements, and feels like a killer action RPG with subtleGreat game, released too early. The game is full of unique weapons and gameplay elements, and feels like a killer action RPG with subtle touches of Diablo influence. However, aside from creatures from another dimension, there is no 'ripoff' from Diablo. The game is not the typical top-down ARPG like Diablo. It is no clone.
    Admittedly, the random areas are not really, and the game has bugs. But I blame the publishers, which forced the game to be released on Halloween to try and get sales money coming in. With extra time, the game would've been more complete and polished. But it's years ahead of Diablo in gameplay elements. NPCs are more strange than funny, and quests are pretty simple, but the game works well for fighting enemies and building great loot. Being able to build and upgrade items makes for a great experience, and helps create lasting equipment that you don't sell once you find a better version. It's not perfect, but it is what Diablo 3 and Torchlight should've been aiming for, instead of the same old kill grind in random areas. I'd give it 8.5 but I'll round up.
    Full Review »
  3. MaxH.
    Nov 26, 2007
    If you're in Australia don't even bother unless you like repetitive single player games. No local server, no LAN support. This game If you're in Australia don't even bother unless you like repetitive single player games. No local server, no LAN support. This game had so much hype and they jsut didnt provide... I was prepared to look past the 5-7 year old graphics and repetitive game play for some good multiplayer, but a ping of over 400 for a first person game because you can only conect to USA servers? Sorry, not even worth touching. Full Review »