Many of the puzzles are creative, and the graphical style is pleasing; but the frustrating ways that the dialog revelations and trivial sequencing of actions are implemented largely ruin the whole experience.
Despite this, most players will likely enjoy the meaty plot and the variety of locations and puzzles. Aside from the extremely out-of-place, watered-down, R&B love song set over the closing credits, most players will find the adventure satisfying.
As a game, I'm afraid, it simply doesn't succeed. Conversational trees are confounding, puzzles are often absurdly illogical, needed inventory items are sometime impossible to locate, and crashes become numbingly disheartening.
An average adventure. It is inconsistent both in tone and quality, but it has lots of places to explore and lots of puzzles to solve, it provides a friendly playing environment, and it gives somewhere in the neighborhood of 15-20 hours of gameplay.
I liked the way you could play as both Brent and Melanie and, though Melanie could have had more things to do, it did remind me of Gabriel Knight and Grace or perhaps was closer to George and Nico in the Broken Sword games.