Metascore
82

Universal acclaim - based on 24 Critics

Critic score distribution:
  1. Positive: 24 out of 24
  2. Mixed: 0 out of 24
  3. Negative: 0 out of 24
Watch On
  1. Reviewed by: Dana Stevens
    100
    It's funny--bleakly, blackly so at times, but also tenderly funny with flashes of genuine compassion. The Maid is among the best films I've seen this year.
  2. Reviewed by: Jan Stuart
    100
    As played by the captivating Mariana Loyola, Lucy is a life force, cut from similar cloth as the perky schoolteacher of Mike Leigh's "Happy-Go-Lucky": unsinkable, unswervable and more than a little irreverent.
  3. The Maid would have been worthwhile just as a showcase both for good acting and for the director's virtuosity. But the movie's ultimate virtue is its humanity.
  4. Raquel's devotion to her employer is barbed with hatred, need, and an insecurity she manifests through constant tiny acts of sabotage that would be funny if they weren't also so chilling -- bordering on psychotic.
  5. Reviewed by: Justin Lowe
    90
    This is strikingly talented cinema from a notable international filmmaker.
  6. Reviewed by: Justin Chang
    90
    Saavedra is riveting as a servant whose unblinking focus on her routine masks a profound loneliness.
  7. Reviewed by: Scott Foundas
    90
    In a remarkable performance that won her a special award from the world cinema jury at this year's Sundance Film Festival, Chilean television vet Saavedra goes through one of the most uncanny psychophysical transformations I've ever seen in a movie without the benefit of obvious makeup or other prosthetics.
  8. The Maid has that particular gift of leaving you off balance in the best possible way, and whenever something like that comes around you owe it to yourself to check it out.
  9. Tone is everything here. While likely influenced by Chilean absurdists of another era, such as playwright Egon Wolff, in The Maid Silva treads an ultra-fine line between caricature and character, leaning toward the latter without weighing down an essentially featherweight creation.
  10. Reviewed by: Ella Taylor
    85
    In the end what drives the movie is the hip young filmmaker's struggle with himself -- his showman's need to toy with our anxieties threatening to overwhelm his desire to make amends to all the servants he took for granted growing up.
  11. At its midpoint, the film could go either way: toward "The Hand That Rocks the Cradle" psychosis or something more hopeful and humanistic. It’s a testament to Saavedra’s tough performance that even with a happy ending, you wouldn’t want to leave her with your kids.
  12. Saavedra, in an incredibly vanity-free performance, never shies away from Raquel’s darkest edges and still forces us to empathize with the frustrations and stunted loneliness of a life lived in servants’ quarters.
  13. It takes Mr. Silva a while to finish his story, but the ending of The Maid is so intelligently handled and so generously and honestly conceived, it proves well worth the wait.
  14. Silva intends to keep us guessing, and it's fair to say he takes us in unexpected directions. But don't expect any flashy Hollywood twists. The surprises come from Catalina Saavedra's intense lead performance.
  15. 80
    The Maid may turn mostly on issues of housework, but it never feels trivial, because Silva is so skillful in exposing the alliances and levers of power inside the household.
  16. 75
    Even at its most upbeat, The Maid is something of a tragedy.
  17. 75
    Silva's script has the ring of truth, not surprising since he based it on real-life experiences. He even shot most of the scenes in his own family's house.
  18. Reviewed by: Ty Burr
    75
    It’s rooted in observed reality and idiosyncratic individuals. It’s possible, Silva is saying, to live among people and still be terribly, crushingly isolated.
  19. Silva expertly maintains the tension, asking the audience to interpret Raquel's bizarro behavior. His diagnosis is a pleasant surprise.
  20. The kind of working-class, character-driven drama that few American directors would dare to make. It's tough and unsentimental, with a documentary aesthetic that belies the craft of the calibrated tension.
  21. 75
    The film is somewhat sketch-like in its episodes and in placing Raquel within a larger world. But it’s very surefooted when it stays close in on her and her universe of chores, rituals and fears.
  22. A little gem of social realism that makes up in polish what it lacks in consistency.
  23. As it is, The Maid is a study of a character who rarely emerges from the opaque end of the spectrum.
  24. An intriguing psychological study that, more or less, leaves out the psychology and presents us with surface behavior.
User Score
8.5

Universal acclaim- based on 28 Ratings

User score distribution:
  1. Positive: 6 out of 6
  2. Mixed: 0 out of 6
  3. Negative: 0 out of 6
  1. LindaN.
    Dec 22, 2009
    10
    Unfortunately, most of the reviews I've read miss the point of this complicated, mutli-layered film about class. In Santiago, Chile Unfortunately, most of the reviews I've read miss the point of this complicated, mutli-layered film about class. In Santiago, Chile there are an estimated 250,000 live-in maids who are probably living lives of the same quiet desperation as Raquel, the main character. What Silva has remarkably achieved is the intimate examination of how inequality debases the abused as well as the abuser. Such an intimate relationship between employer and employee brings into sharp focus what is wrong with such relationships that border on indentured slavery. Full Review »
  2. Nov 18, 2011
    10
    It's nice to watch a movie that leads you in one direction, then switches to another, and then switches yet again. Raquel has been a maid inIt's nice to watch a movie that leads you in one direction, then switches to another, and then switches yet again. Raquel has been a maid in the same household in Chile for 20 years. It shows. She's dour, sullen, angry, and the queen of passive aggressiveness. The wife of the household is a major enabler and keeps her on in spite of increasingly bizarre behavior. When new maids are hired to help Raquel out she makes life so uncomfortable they leave. Until one day a new maid arrives and instead of reacting to Raquel's spiteful acts and pulling away, she moves close and bonds with her and completely changes Raquel's behavior. Raquel blossoms. The question is will Raquel's change last without her new friend? Great acting, especially from the 2 maids! Full Review »
  3. JohnV
    Dec 24, 2009
    10
    The payoff to this great film comes at the end---you really must be patient. But when you get to those final scenes, well, there's not The payoff to this great film comes at the end---you really must be patient. But when you get to those final scenes, well, there's not been a better movie I've seen this year, and I've seen some great ones. Full Review »