Metascore
57 out of 100

Mixed or average reviews - based on 19 Critics

Critic score distribution:
  1. Positive: 13 out of 19
  2. Negative: 2 out of 19
  1. Reviewed by: Lael Lowenstein
    90
    The most successful version yet of this familiar premise.
  2. Reviewed by: Jay Carr
    88
    Warm, smart, and funny!
  3. The film's mix of romance and reading matter is seductive in its own right, providing comfy book-lined settings and people who are what they read and write.
  4. 78
    A valentine to the happenstance miracle of lovers and other strangers, a movie that regards modern romance as something that is, ultimately, old-fashioned to its core.
  5. 75
    The appeal of You've Got Mail is as old as love and as new as the Web.
  6. Boasts a collection of oddball characters, some more sharply written than others.
  7. 75
    A feel-good movie that offers enough comedy and romance to warm the heart without risking a sentimental overdose.
  8. 75
    A perfectly enjoyable star vehicle that does exactly what it sets out to do. [7 May 1999, p.66]
  9. Reviewed by: David Ansen
    70
    Ultimately achieves that lump in the throat that is the romantic comedy's promised land.
  10. Reviewed by: David Edelstein
    70
    The movie, without seeming to realize it, turns into a romantic parable about the joys of being absorbed by a conglomerate.
  11. Reviewed by: Ginia Bellafante
    70
    Ephron refreshingly stands out as the nation's foremost advocate of mind-meld. [21 Dec 1998, p. 74]
  12. Reviewed by: Jane Ganahl
    63
    Too many questions are raised with no good answers.
  13. This is filmmaking as a minor feat of engineering, the kind where even the gossamer emotions seem like prefab components -- charm, whimsy, serendipity, all so many discs plugged into the hard drive.
  14. Hanks and Ryan are as appealing as ever, and Ephron's fashion-conscious camera gives the action a slickly attractive sheen.
  15. 50
    The coincidences that make the destined lovers' paths cross aren't contrived with much finesse, but the characters get in some decidedly clever lines.
  16. 40
    In a film about the ruthless corporate destruction of small businesses, it's hard not to flinch at the prominent placement accorded IBM, Starbucks and AOL logos.
  17. Reviewed by: Laura Miller
    40
    It's as if the whole movie's on Prozac, only in this case the antidepressants are cuteness and romance.
  18. Made me feel like a Christmas goose being fattened for slaughter. Its force-fed diet of whimsy cloyed long before the eagerly anticipated romantic payoff arrived to put me out of my misery.
  19. 0
    Takes almost two self-infatuated, smarmy, condescending, cringe-inducingly sentimental hours to reach its pre-ordained conclusion.
User Score

Generally favorable reviews- based on 32 Ratings

User score distribution:
  1. Positive: 2 out of 5
  2. Mixed: 0 out of 5
  3. Negative: 3 out of 5
  1. davec
    10
    I loved this movie. Meg Ryan was adorable!
  2. RitaP.
    1
    Truly painful cinematic experience. How can accompolished actors like Hanks and Ryan involve themselves in such tripe? And Alice Z...oh my god, you cannot be serious? Full Review »
  3. AliceZ
    10
    This is still my favorite romantic comedy of all time! So cute and funny. I love it!