Metacritic Film

You've Got Mail

Starring Tom Hanks, Meg Ryan, Greg Kinnear, Parker Posey, Jean Stapleton, Steve Zahn, Heather Burns, and David Chappelle

MPAA RATING: PG for some language

Warner Bros.
Romance
119 minutes | Color
USA
Released In Theaters December 18, 1998

A romantic comedy set in the age of e-mail.

WRITTEN BY
Nora Ephron
Delia Ephron
Miklós László (play Parfumerie)

DIRECTED BY
Nora Ephron

Overall Metascore

This is a weighted, normalized average of all individual scores given by critics, on a scale of 0 (worst) to 100 (best).

57 / 100

Critic Reviews

90 Variety Lael Lowenstein
The most successful version yet of this familiar premise.
88 Boston Globe
Warm, smart, and funny!
80 The New York Times
The film's mix of romance and reading matter is seductive in its own right, providing comfy book-lined settings and people who are what they read and write.
78 Austin Chronicle
A valentine to the happenstance miracle of lovers and other strangers, a movie that regards modern romance as something that is, ultimately, old-fashioned to its core.
75 Entertainment Weekly
A perfectly enjoyable star vehicle that does exactly what it sets out to do. [7 May 1999, p.66]
75 ReelViews
A feel-good movie that offers enough comedy and romance to warm the heart without risking a sentimental overdose.
75 San Francisco Chronicle
Boasts a collection of oddball characters, some more sharply written than others.
75 Chicago Sun-Times
The appeal of You've Got Mail is as old as love and as new as the Web.
70 Newsweek
Ultimately achieves that lump in the throat that is the romantic comedy's promised land.
70 Slate
The movie, without seeming to realize it, turns into a romantic parable about the joys of being absorbed by a conglomerate.
70 Time Ginia Bellafante
Ephron refreshingly stands out as the nation's foremost advocate of mind-meld. [21 Dec 1998, p. 74]
63 San Francisco Examiner Jane Ganahl
Too many questions are raised with no good answers.
63 The Globe and Mail (Toronto)
This is filmmaking as a minor feat of engineering, the kind where even the gossamer emotions seem like prefab components -- charm, whimsy, serendipity, all so many discs plugged into the hard drive.
50 Christian Science Monitor
Hanks and Ryan are as appealing as ever, and Ephron's fashion-conscious camera gives the action a slickly attractive sheen.
50 Chicago Reader
The coincidences that make the destined lovers' paths cross aren't contrived with much finesse, but the characters get in some decidedly clever lines.
40 TV Guide
In a film about the ruthless corporate destruction of small businesses, it's hard not to flinch at the prominent placement accorded IBM, Starbucks and AOL logos.
40 Salon.com Laura Miller
It's as if the whole movie's on Prozac, only in this case the antidepressants are cuteness and romance.
30 Washington Post
Made me feel like a Christmas goose being fattened for slaughter. Its force-fed diet of whimsy cloyed long before the eagerly anticipated romantic payoff arrived to put me out of my misery.
0 The Onion (A.V. Club)
Takes almost two self-infatuated, smarmy, condescending, cringe-inducingly sentimental hours to reach its pre-ordained conclusion.

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