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- Dragon Slumber
- Dragon Slumber
- Dragon Slumber
- Dragon Slumber
Tech Support: Error Unknown
Released On: Feb 27, 2019
70
5.7
Where to Buy
Where to Buy
All Platforms
Metascore
Mixed or Average
Based on 12 Critic Reviews
70
25% Positive
3 Reviews
3 Reviews
67% Mixed
8 Reviews
8 Reviews
0% Negative
0 Reviews
0 Reviews
Metascore
Mixed or Average
Based on 12 Critic Reviews
70
25% Positive
3 Reviews
3 Reviews
67% Mixed
8 Reviews
8 Reviews
0% Negative
0 Reviews
0 Reviews
Quotation forthcoming.
The difficulty curve is spot-on but storytelling pacing could be better and more emotional. With core game play that becomes as monotonous as you'd expect, the side-stories needed higher stakes for more emotional investment.
Tech Support: Error Unknown features a mix of Papers Please! gameplay mechanics and Orwell gameplay and mechanics. It does not innovate but it manages to convey the angst of working as IT support, especially for an evil mega-corp.
There is a slight underlying frustration in Tech Support — an inability to articulate exactly what you want to say. But a part of me feels like it perhaps adds to the experience. There is an overall feeling of being trapped, whether that’s in the endless cycle of query and response, or in the narrative. It plays on the fact that Tech Support is both a permadeath game and one that relies heavily on decision-making and branching narrative paths. On the whole I’m impressed by how much the game accomplishes using comparatively little, building what amounts to, a fairly full-on gaming experience. In many ways, Tech Support could be a hell metaphor for troubleshooters.
For something intended to be played many times, Error Unknown has a tendency to drag on. It would have benefitted from tightening up, each ‘run’ lasting fewer days in order to maximise novelty and minimise repetition. But despite having more than a few bugs in its execution, Tech Support: Error Unknown just about qualifies as a minimum viable product. Ticket completed.
Tech Support: Error Unknown brings its own ideas to life in great detail, but it's missing the emotional core of Papers, Please.
Tech Support: Error Unknown is a short little game, quick to play, easy to digest, and honestly, compelling enough to make me want to find out what happens next. I did a single playthrough, myself, and tried the slightly harder modes, which I didn’t see much of a difference in, but maybe that would become more apparent further down the road. I think, though, that the developers have a lot of unresolved issues from their time at the Help Desk prison and I think I want to hug them. I know I need a hug after that.
User Score
Mixed or Average
Based on 10 User Ratings
5.7
40% Positive
4 Ratings
4 Ratings
30% Mixed
3 Ratings
3 Ratings
30% Negative
3 Ratings
3 Ratings
User Score
Mixed or Average
Based on 10 User Ratings
5.7
40% Positive
4 Ratings
4 Ratings
30% Mixed
3 Ratings
3 Ratings
30% Negative
3 Ratings
3 Ratings
There are no user reviews yet. Be the first to add a review.
Summary Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
Platforms:
- PC
Initial Release Date: Feb 27, 2019
Developer:
- Dragon Slumber
Publisher: Dragon Slumber
Genres:
