• Network: Netflix
  • Series Premiere Date: Oct 1, 2021

Universal acclaim - based on 19 Critic Reviews

Critic score distribution:
  1. Positive: 18 out of 19
  2. Negative: 0 out of 19
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Critic Reviews

  1. Reviewed by: Kristen Lopez
    Oct 1, 2021
    There are many moments found within Netflix’s limited series “Maid” where I just said, “Wow.” It wasn’t strictly the moving performances from an all-around talented cast, nor was it the empathetic and complex relationships that develop and change over 10 episodes. It was the overall package, one that blossomed into a show that left me laughing as often as I was crying.
  2. Reviewed by: Katherine Smith
    Sep 30, 2021
    Affecting. ... With Alex’s face constantly crunching the calculus of survival, Maid never lets the audience forget it. At that point, the ugly mess of poverty becomes the viewer’s responsibility to witness—and a group imperative to scrub such a blot from the American narrative.
  3. Reviewed by: Jen Chaney
    Oct 1, 2021
    [Alex and Paula] are each other’s worst enemies and greatest advocates, and watching them dance through their complicated love for one another is one of the most enriching experiences of the fall TV season. Like so much in Maid, you don’t just observe what’s happening to them. You feel like you’re in it right along with them.
  4. Reviewed by: Angie Han
    Oct 1, 2021
    Maid may fall short as a cultural study, but regarded as an intimate personal story, it’s a triumph — a sensitively written, superbly performed drama that finds the humanity even in the coldest of days, and keeps you hooked until the very last minutes.
  5. Reviewed by: Dorothy Rabinowitz
    Sep 30, 2021
    Instantly addictive. ... A drama of remarkable potency, its bloated length notwithstanding.
  6. Reviewed by: Judy Berman
    Sep 28, 2021
    Poignant, layered and persuasive drama. ... Maid’s greatest strength is its multidimensional characters.
  7. Reviewed by: Meghan O'Keefe
    Sep 22, 2021
    Maid is not a cozy weekend binge nor is it a crackling murder mystery. That said, it does deserve to be your next Netflix watch. The series tells a haunting, but ultimately inspiring, human story and features a next level performance from Margaret Qualley. It might also change the way you think about poverty.
  8. Reviewed by: Rob Owen
    Sep 27, 2021
    Overall “Maid” is a quality series with a pro-social message that brings to mind Netflix’s 2019 limited series “Unbelievable,” another worthwhile story of a woman’s empowerment and recovery from difficult circumstances.
  9. Reviewed by: Saloni Gajjar
    Oct 1, 2021
    Maid takes a seemingly familiar but important story, making it one of the most quietly compelling dramas of the year so far.
  10. Reviewed by: Inkoo Kang
    Oct 1, 2021
    Despite its economically oriented title, “Maid” is most compelling as a tale of healing and self-discovery.
  11. Reviewed by: Lucy Mangan
    Oct 1, 2021
    The detail, the tenderness, the authenticity, the brilliant performances make the whole thing both a compelling drama and a potent testimony to the suffering of too many.
  12. Reviewed by: Brian Tallerico
    Oct 1, 2021
    The very structure of Netflix’s new drama “Maid” means it will always threaten to drift into melodrama, the kind of clichéd series that pulls at the heartstrings in a way that feels manipulative, but it always comes back to its realistic, moving center because of two words: Margaret Qualley.
  13. Reviewed by: Matthew Gilbert
    Sep 29, 2021
    Many of the performances, including Robinson’s Sean, are layered and specific, but none so much as Qualley’s. She puts a face on the hard-working people, so often dismissed and ignored, who slip through the cracks in this country.
  14. Reviewed by: Alan Sepinwall
    Sep 22, 2021
    Maid is careful in how it details each step of Alex’s attempt to escape poverty, so that little things that would be forgettable elsewhere — a small job going well, a friend opening her door without judgment — land with thunderbolt force. Have tissues handy as much for the happy parts as the sad. This is a great one.
  15. Reviewed by: Roger Moore
    Nov 23, 2021
    Qualley and Metzler give us a heroine too smart to ever mistakenly believe that the abuse is her fault, that her circumstances cannot be overcome and that if the supportive strangers surrounding her could do it, that there’s any reason she won’t be able to either.
  16. Reviewed by: Richard Roeper
    Oct 1, 2021
    There are times when, like Alex, we feel as if we’re experiencing downbeat déjà vu. Ultimately, though, this is a worthwhile journey containing valuable insights into the myriad of ways the system works against those who need it most, how emotional abuse is abuse nonetheless, and how one young woman climbed her way to success by sheer determination.
  17. Reviewed by: Tom Long
    Sep 30, 2021
    “Maid” shines a warm, personal light on all this while telling a story that’s enlightening and entertaining. It’s never really heavy-handed but it can be exhausting. It should be.
  18. Reviewed by: Daniel D'Addario
    Sep 30, 2021
    This is Qualley’s show, and her performance anchors us even when the show seems to spin its wheels. ... Slowly she comes back into herself, and reveals herself to us as a character. “Maid” begins as a race to freedom. But it’s in the treadmill of days of Alex’s life that follow that we see what about this story is most exciting.
  19. Reviewed by: Mike Hale
    Oct 1, 2021
    “Maid” itself can be a frustrating experience, sometimes moving and convincing, sometimes scattered and trite.
User Score

Generally favorable reviews- based on 38 Ratings

User score distribution:
  1. Positive: 28 out of 38
  2. Negative: 5 out of 38
  1. Oct 1, 2021
    Quailly seemed more focused on looking pretty than actually behaving like a character, harkening back to her disastrous role in DeathQuailly seemed more focused on looking pretty than actually behaving like a character, harkening back to her disastrous role in Death Stranding. There was nothing about her performance that said she was a mother - she seemed like a Horror film actress: more concerned with looking sultry than acting, fitting as this was released in October.
    Oh, but shes a Zoomer, so of course she will get praise for her sorry performance. Yet another show about Zoomers, casting Zoomers, and is as droll and every other Zoomer show (so, that means EVERY new show the last half-decade from Netflix). You’d think they’d run out of zoomers to cast, but nope they just keep getting handed shows on a silver platter despite having no talent.
    Full Review »
  2. Oct 2, 2021
    I don’t know what you all are talking about. This show is awesome. It’s like Star Wars meets Game of Thrones. The story is interesting andI don’t know what you all are talking about. This show is awesome. It’s like Star Wars meets Game of Thrones. The story is interesting and thought provoking, the acting is superb, and overall it comes across as a high quality, entertaining show with a lot of depth. Just my humble opinion. I’ve watched every episode and can’t wait for more. Full Review »
  3. Oct 2, 2021
    Ms. Qualley acting is once again on point! The true naked reality of emotional abuse being showed in a show.