A tough business lady becomes the new boss of "The Breakdown" with plans to bring it up to date.

Carol brings her over-the-top holiday cheer to the office, where she is visited by the Ghosts of Christmas Past, Present and Future. Katie volunteers to babysit Chuck's son.

Carol and Chuck resist when the staff is required to attend "sensitivity training". Portia suspects Katie's new relationship is less than perfect.

Despite learning that her parents' 70-year marriage is breaking up, Carol is determined to dispel Katie's newfound notion that love is dead. Meanwhile, Chuck and Justin vie for the attention of a coffee-shop barista.

Carol invites Greg's girlfriend Cat to the office, hoping to spark jealousy in Katie and get her to admit she has feelings for Greg. Plus, Chuck accidentally becomes a favorite of the alt-right community.

Chuck leads the staff in a grandiose scheme to foil a litigious billionaire. Greg and Katie must spend the night together working on a story.

Carol is excited about her new position at "Morning Wined Up", but is disappointed that her job has less responsibility than she hoped; Katie reluctantly joins forces with Chuck to bring down the billionaire suing "The Breakdown".

Diana St. Tropaz returns to tell the staff of "The Breakdown" that Fenton Pelt will drop the lawsuit if Chuck delivers a humiliating on-air apology and resigns from news forever.