Newly-deceased Eleanor Shellstrop is sent to the Good Place but only by mistake; Eleanor is determined to become a better person in her afterlife with help from fellow dead person Chidi and not-a-robot Janet.

Eleanor tries to prove to Chidi that she's worthy of his help; Tahani and Jianyu try to help Michael cope with a mysterious flaw in his neighborhood.

Chidi starts giving Eleanor formal lessons in ethics -- the first lesson is to be kind to your neighbor; Michael and Janet assist Chidi in finding a new hobby.

Eleanor has a hard time remaining hidden; Michael asks Tahani to assist a neighbor in finding her true purpose.

Teaching Eleanor about ethics becomes a full-time job for Chidi; Michael and Janet must deal with an emergency.

Eleanor and Chidi find that the only way to save Michael from going to the Bad Place is to deactivate Janet. Since she is programmed to answer any question, Janet tells them exactly how to do it.

Michael has a private meeting with Eleanor. Meanwhile, Chidi, who has been harboring a secret, contemplates what to do.

Michael's skills are put to the test when he attempts to sort out an unprecedented situation. Meanwhile, Chidi makes a connection elsewhere, much to the dismay of Eleanor, while Janet shows a different side of herself.

Michael tasks Chidi with making an important decision, while Eleanor makes a personal discovery and Jianyu makes a big announcement.

Eleanor and Tahani hatch a plan as Michael makes a surprising discovery. Chidi confides in Eleanor when he learns some interesting news.

Chidi and Tahani help Michael as he faces his first biggest challenge yet; Eleanor, Jianyu and Janet face a huge decision; Eleanor and her friends think about their fates.

Shawn has decided that Fake Eleanor, Chidi, Jason and Tahani must decide among themselves in thirty minutes which two of them should go to The Bad Place. Chaos and confusion ensues.